We hope you are completely satisfied with your RagCuffs purchase. If not, we will gladly accept unworn, unwashed and undamaged merchandise for return or exchange within 30 days of original ship date. Unfortunately, sale merchandise is considered Final Sale and cannot be exchanged or returned.
To return an item:
Returns must be authorized by RagCuffs. Please send return request to Returns@Ragcuffs.com with your order number and item(s) in question;
After receiving a confirmation email, print and pack along with the item(s) in the original packaging if possible and send to: Attn: Returns/Exchanges, RagCuffs, 8467 Brier Drive, Los Angeles, CA
Refunds are typically processed within 5 days after receipt. Please note that shipping & handling charges are non-refundable.
You will be emailed a confirmation when the credit is processed to your original mode of payment.
To exchange an item:
Our RagCuffs accessories have been immensely popular, resulting in limited stock runs. If you are interested in making an exchange, we recommend emailing us at firstname.lastname@example.org to confirm availability of your desired item.
Upon receiving an email confirmation, print and pack along with the item(s) in the original packaging if possible and send to the address above.
Please include a check or credit card approval for cover a flat $6 charge for shipping & handling.
If you have any questions, concerns or feedback, always feel free to contact Returns@ragcuffs.com. We appreciate any feedback you may have and will get back to you at our earliest convenience.